cv (extended version)
isabel m.orchard
work experience cont.

Flipside Crypto, Governance Co-op
Boston> created spreadsheets to track current validators for Terra 2.0 and Osmosis DEX; promoted proposals through validator outreach
> initiated ‘The Govy Show’ Twitter space series; generated weekly agenda and future guest spreadsheet


Commonwealth of Massachusetts, Regulatory Specialist
Boston> managed 418 consumer records in CRM database – 69 investigations, 115 requests, 220 IPs, and 14 referrals
> recovered $6,525.12 in credits and billing adjustments for Massachusetts consumers
> operated Consumer Division hotline - taking complaints, gathering information, and assisting consumers
> analyzed federal/state law, rules, & regulations in the telecommunications/cable industry; translated into digestible information for consumers
> presented oral reports on significant cases, industry issues, trends, and regulatory issues


Office of U.S. Representative Seth Moulton, Operations Assistant
Washington, DC
> handled requests from constituents and interest groups – confirm, decline, loop in relevant staffers
> organised travel arrangements and worked in liaison with the District Office to schedule district days
> attended briefings on behalf of staffers


Order of Malta Pilgrimage, Volunteer
Lourdes> worked in team to care for mentally and physically disabled pilgrims